Because our vintage pieces are often heavy, rare, or fragile, large items are intentionally packaged with utmost care and dispatched via specialized freight carriers. All freight shipments are fully insured through our transit broker to guarantee secure transport. For freight-eligible items, our team will coordinate delivery timing, curbside or threshold access, and tracking updates directly with you.

Due to the unique, one-of-a-kind nature of vintage and architectural goods—as well as the specialized packaging required for freight transport—all sales on furniture, lighting, and salvage items are final.

Rugs Exception: Rugs purchased online may be returned within our return window provided they are in their original condition and safe packaging. While all rugs ship free upon purchase, customers are responsible for any return shipping and handling fees.

All shipments are fully insured during transit. In the rare event of transit damage, please inspect and photograph the packaging and contents immediately upon delivery while the driver is present, and note any damage on the delivery bill of lading (BOL). Then contact us promptly at sales.nomadic@gmail.com or call (919) 688 2580 with photos and your order number so we can initiate the insurance claim process right away.

You can add any product directly to your cart and proceed through checkout. For items marked for special freight coordination (non-PayPal direct items), submitting your order acts as an inquiry and hold request. Our team will review your destination address, calculate the most competitive and secure freight rate, and personally reach out to finalize shipping details and payment before order dispatch.

Yes, we warmly welcome collectors, designers, and visitors! Our showroom and warehouse is located on South Hoover Rd, Durham, North Carolina 27703. Because our inventory moves rapidly and team members are often on-site coordinating freight, we encourage calling us at (919) 688 2580 or messaging through our Contact Page to confirm current showroom hours or schedule a private consultation.

Yes! We frequently collaborate with interior designers, architects, hospitality venues, restaurateurs, and set stylists. We provide exclusive trade pricing, project reservation holds, and custom sourcing services tailored to your space. Please reach out through our Contact form or email us with your company details to join our Trade Program.

Yes. Every piece has a distinct history. Natural weathering, wood grain variations, authentic patina, distress marks, and aged hardware are intrinsic qualities that verify genuine antiquity and handcraftsmanship. We provide detailed high-resolution photographs and dimensions for each piece so you know exactly what to expect.

Reclaimed Wood & Metal: Wipe with a soft, clean dry cloth. Avoid harsh chemical sprays, solvents, or direct exposure to high moisture. A light natural paste wax can be applied periodically to enhance wood patina.

Kilim Pillows & Rugs: Made from authentic hand-spun wool and natural dyes. Spot clean gently with cold water and mild wool detergent. We recommend professional dry cleaning for comprehensive care.

Our standard checkout accommodates shipments within the contiguous United States. If you require delivery to Alaska, Hawaii, Canada, or international destinations, please contact our team with the item sku/title and destination postal code, and we will gladly arrange a custom freight quote for you.